We are delighted to announce that Elias Neocleous & Co LLC has successfully completed the 1st annual audit of its ISO 9001:2015 certification. This follows the firm successfully completing a re-certification process to upgrade to the latest version of the world’s leading quality management standard in 2020. This year’s audit was performed by internationally renowned certification specialists Bureau Veritas, Athens. It concluded on 22nd October 2021. The annual audit ensures that our business processes continue to comply with the high quality levels set by ISO 9001:2015.
The ISO 9001:2015 standard helps businesses and organizations to become more efficient and improve their customer satisfaction levels. It builds on the previous standard by placing an increased emphasis on leadership, risk management, objectives measurement and change and communication and awareness, to ensure that quality is embedded into core business processes. A satisfactory 1st annual audit confirms again our top management’s commitment to continuous improvement and, underlines the firm’s strengths in its:
- Professionalism, experience, and reputation
- Innovation levels
- Detailed, documented, and mature Quality Management Systems
- High international company ratings
- Highly qualified personnel
- High traceability
- Continual improvement ethos
Retention of the ISO 9001:2015 certificate provides tangible evidence of our people’s hard work and dedication to compliance with all quality control processes. It also demonstrates our commitment to increasing our clients’ and other stakeholders’ satisfaction with our services.”
For more information, please speak with Tasoulla Theodorou or your usual contact at Elias Neocleous & Co LLC.